FAQ

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Lillian simultaneously supports three major social media platforms: YouTube, Instagram, and TikTok, providing comprehensive cross-platform data analysis.

Lillian ensures influencer information stays current through a real-time data update mechanism. The platform regularly fetches the latest data from major social media platforms and processes anomalies using AI to guarantee accurate data analysis.

Lillian implements strict data security measures, including encrypted storage, access control, and compliance audits, to ensure user data privacy and security. The platform complies with international data protection regulations, guaranteeing legal and compliant data usage.

Lillian has a massive database of over 120 million creators, covering influencer resources across YouTube, Instagram, and TikTok platforms.

New users can immediately access all of Lillian's features after registering an account and subscribing to the service. The platform is designed to be intuitive and straightforward, requiring no complex learning process. Users can quickly begin influencer searches through tag filtering.

Lillian analyzes large datasets using AI to quickly match suitable creators based on your specified tags (such as industry sector, influencer tier, region, etc.). The system precisely filters from over 120 million creators in its database within 5 seconds, recommending the most compatible collaboration partners for you.

Automatic Content Recognition (ACR) is a technology used by Lillian that can identify influencer videos users are watching in real-time by comparing audio and visual fingerprints against a database of known media. This allows Lillian to automatically collect content consumption information without requiring manual user input or search efforts.

Yes, Lillian provides detailed reports based on 5-dimensional analysis, including personal characteristics, content analysis, audience profiles, commercial value, and engagement performance. Users can view and export these reports as needed to aid in the decision-making process.

Users only need to provide the target influencer's account name or homepage URL, and Lillian will automatically generate personalized outreach emails aligned with your brand tone. The system optimizes email subjects and content to increase response rates and supports multilingual localization.

Currently, Lillian's policy does not support refunds. However, you can cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle, and no additional charges will be incurred after cancellation.